The Best AI Agents For Business (2025)

AI agents are no longer futuristic concepts—they’re real, scalable, and transforming the way businesses operate. From customer service to software development and workflow automation, AI agents are enabling companies to get more done with fewer resources. In this guide, we’ll cover the best AI agents in 2025, highlighting their key features and why they stand out.

1. Salesforce Agentforce

Agentforce is Salesforce’s next-generation AI agent platform designed to work across Sales Cloud, Service Cloud, and Marketing Cloud.

Key Features:

• Built on the Einstein 1 platform with CRM integration

• Autonomous agents powered by the Atlas Reasoning Engine

• Actionable data from Salesforce Data Cloud

• Customizable and compliant for enterprise use

Why It’s One of the Best: Agentforce helps automate complex business processes while staying tightly integrated with Salesforce’s customer and business data.

2. Microsoft Copilot

Microsoft Copilot is a powerful AI agent embedded across Microsoft 365 and business applications, enabling users to complete tasks using natural language commands.

Key Features:

• Integrated into Word, Excel, Outlook, Teams, and PowerPoint

• Connects with business data through Microsoft Graph

• Customization via Copilot Studio for tailored workflows

• Built on Azure OpenAI Service

Why It’s One of the Best: Microsoft Copilot is deeply woven into tools used by millions. It turns everyday tasks—like summarizing meetings or creating reports—into automated workflows powered by AI.

3. IBM watsonx Orchestrate

IBM watsonx Orchestrate is an enterprise AI solution that allows teams to build and deploy intelligent agents for business tasks.

Key Features:

• No-code and low-code agent creation

• Pre-trained AI "skills" for HR, finance, and operations

• Connects to enterprise software like SAP and Workday

• Governance and transparency built-in for responsible AI

Why It’s One of the Best: IBM’s legacy in AI combined with watsonx’s business-ready tools make it ideal for companies needing scalable automation with high compliance standards.

4. AWS Agents for Amazon Bedrock

AWS Agents for Amazon Bedrock lets businesses build AI agents using leading foundation models and integrate them into cloud-native workflows.

Key Features:

• Support for models like Anthropic Claude and Amazon Titan

• Workflow orchestration and API calling

• Serverless architecture for scaling

• Integrated with AWS tools like Lambda and API Gateway

Why It’s One of the Best: Amazon Bedrock provides the most flexible infrastructure for developers to build secure, customizable, and scalable AI agents.

5. ServiceNow AI Agents (Now Assist)

ServiceNow AI Agents, powered by Now Assist, help automate digital workflows across IT, HR, and customer service operations.

Key Features:

• Native to the Now Platform

• Conversational AI and ticket resolution

• Process automation and task orchestration

• Low-code tooling for custom agent creation

Why It’s One of the Best: ServiceNow excels at using AI to streamline enterprise operations and reduce manual work across departments.

6. GitHub Copilot

GitHub Copilot, developed by GitHub and powered by OpenAI, is an AI coding assistant for developers and teams.

Key Features:

• Suggests code in real-time based on context

• Supports dozens of languages and frameworks

• Integrates with Visual Studio Code, JetBrains, and CLI

• Offers Copilot for Business with privacy and compliance tools

Why It’s One of the Best: GitHub Copilot boosts developer productivity, reduces repetitive tasks, and accelerates code delivery—making it a game-changer for software teams.

7. Zendesk AI Agents

Zendesk AI introduces AI agents for better, faster customer support, using generative AI to handle common queries and assist support teams.

Key Features:

• AI-powered ticket triage and summarization

• Self-service automation with intelligent bots

• Context-aware suggestions for human agents

• Integrates with existing Zendesk workflows

Why It’s One of the Best: Zendesk AI enables businesses to scale their customer service operations while improving response times and satisfaction.

8. HubSpot AI Agents

HubSpot AI Agents work across the company’s CRM, marketing, sales, and service platforms to help businesses automate and optimize customer engagement.

Key Features:

• Email and content generation for marketing campaigns

• Chatbots and virtual assistants for customer support

• Predictive lead scoring and sales automation

• Integration with HubSpot's Smart CRM

Why It’s One of the Best: HubSpot's AI agents are ideal for SMBs and growing businesses looking to deliver personalized experiences at scale with minimal setup.

Final Thoughts

From enterprise workflow automation to developer productivity and CRM enhancements, the AI agent landscape in 2025 is rich with innovation. Whether you're building code, resolving support tickets, or automating marketing workflows, there's an AI agent tailored to your business needs.